當(dāng)前位置：人教新版九年級(jí)全冊《Unit 10 You are supposed to shake hands.》2023年同步練習(xí)卷（1）> 試題詳情

This explain skill say information than again polite available smile

How you speak on the telephone is very important．If you use good telephone（1）
skills
skills
，the caller will be happy．If not，they may not want to deal with（打交道）you or your company（2）
again
again
．
   First，make sure you answer the call formally（正式地），giving your name and the name of your company．（3）
This
This
will let the caller know that you are professional．
   You should also remember（4）
to smile
to smile
as you speak，and use a friendly tone（語調(diào)）．If you sound bored or too busy，the caller will think you are impolite．
   Your choice of words can make a big difference，too．For example，if you have not heard what a caller（5）
said
said
，it is much more polite to say "I'm sorry．Could you say that again，please？"（6）
than
than
to simply say "What？"．
   Similarly，if a caller asks to speak to someone，don't just say "yes" or "no"．If the person is（7）
available
available
，say that you will put the caller through to them．If they are unavailable，（8）
explain
explain
where they are，and then take a message．
   In either situation，you will also need to get some（9）
information
information
about the caller，such as their name or company．Make sure you get all that you need ，and most importantly，ask for it（10）
politely
politely
!

【考點(diǎn)】人與社會(huì)．

【答案】skills；again；This；to smile；said；than；available；explain；information；politely

【解答】

【點(diǎn)評(píng)】

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發(fā)布：2024/10/4 15:0:6組卷：347引用：5難度：0.5

相似題

1．

enjoy，in，say，take，visit，decide，and，so，interesting，spend

My parents and I spent a few weeks in London last year．We went there in autumn．We think it is the best time to（1）

England．The weather is usually very good（2）

there aren't too many visitors in October．We stayed（3）

a small village（村莊）in the West End．We had most of our sightseeing （觀光）on foot．We went to see all the（4）

places．We went shopping and（5）

too much money．A lot of people（6）

English food is awful．We don't think（7）

．In fact，we（8）

our vacation so much．So we（9）

to go there again this year．We will（10）

our umbrellas，too．We will use them sometimes．
發(fā)布：2024/11/12 9:30:1組卷：682引用：6難度：0.6
解析
2．Do you know how to make friends with a group of people？（1）

Maybe it's helpful to you．First，you need to know what kind of people they are．If people of the group are shy，never ask them"Why don't you talk？""Why are you quiet？"or"Why do you look shy？"（2）

（3）

They may use different words，like different things or have different ways of"hanging out"．Then，the important thing is that you should try to be outgoing．（4）

Remember，nobody wants to make friends with a shy person．（5）

For example，you can talk with them about the weather，the news，their hobbies or their school life．
A．You'd better show your kindness to the group．
B．Next，remember that each group is different．
C．If you are outgoing，you would become very popular．
D．Try to be polite．
E．Finally，find a right topic to talk with the group．
F．Let me tell you the steps about making friends with the group．
G．They don't like such questions．
發(fā)布：2024/11/9 5:0:1組卷：324引用：3難度：0.3
解析
3．Last Sunday the Greens went to the movies．They got home very late．Father opened the front door and went into the house．It was very dark，so mother turned on the light．On the way to their bedroom，mother said，"Listen，John!I can hear someone in the bedroom．"They all stood quietly outside the bedroom．They could hear some voices in the room．
"You are right．"father said．，"There are two men in it．They are talking．"Then he shouted，"Who's there？"But no one answered．Father opened the door quickly and turned on the light．The room was empty．Then father found something and laughed．"The TV is still on．I forgot to turn it off this morning!"father said．

根據(jù)短文內(nèi)容判斷正（T）誤（F）
（1）The Greens got home very early．

（2）On the way to their bedroom，mother heard someone in the bedroom．

（3）They all stood quietly in the bedroom．

（4）There were really two men talking in the room．

（5）Father opened the door slowly and turned on the light．

發(fā)布：2024/11/10 7:30:1組卷：395引用：4難度：0.5
解析

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