CBC is a well-known air company which has over twenty planes flying along 12 fixed lines all over the world.Its service is very good but some passengers are still not satisfied with it.That is why in 2007 and 2008 the company received letters of complaints（投訴） from consumers or passengers.They pointed out over a dozen kinds of problems which are divided into groups in the following table.Those about passengers' things that are carried by the plane are baggage problems.Customer service refers to service work passengers are not satisfied with.Over sales of seats are about the fact that more seats are sold and as a result the plane is too crowded to be safe.Refund（退款） problems appear when passengers fail to receive the money that should be paid back to them because of what they have lost.Fares are problems about the price of tickets.
Consumer Complaints Received by the CBCKinds 2007 2008
Flight problems 20% 22.1%
Baggage 18.3% 21.8%
Oversales of seats 10.5% 11.8%
Refund problem 10.1% 8.1%
Fares 6.4% 6.0%
Credit 1.0% 0.8%
Others 33.7% 29.4%
Total Number of complaints 3，001 1，830
（1）About how many complaints on Credit were received by the CBC in2007？ CC
A．28.
B．29.
C．30.
D．31.
（2）What does the underlined word "fixed" mean？ AA
A．set
B．repaired
C．separated
D．new
（3）Which white part shows both Flight problems and Baggage problems in 2007？ CC
A． |
B． |
C． |
D． |
B
B
A．Customers are quite satisfied with CBC.
B．Customers can only buy tickets with ready money.
C．Sometimes CBC sells more tickets than its plane's fixed seats.
D．CBC has more than twenty planes which fly to all the capital cities of the world.
（5）Where is this passage？
B
B
A．An ad.
B．A newspaper report.
C．A story.
D．A science diary.
【答案】C；A；C；B；B
【解答】
【點(diǎn)評(píng)】
聲明：本試題解析著作權(quán)屬菁優(yōu)網(wǎng)所有，未經(jīng)書面同意，不得復(fù)制發(fā)布。
發(fā)布：2024/5/27 14:0:0組卷：0引用：3難度：0.4
相似題
-
1．
（1）When is the Changsha marathon？
Join Changsha International Marathon 2021!
Many running events were stopped because of the COVID-19.We are glad that the Changsha International Marathon 2021 is coming back!
Event date：Nov.13th（Saturday），2021 7：30 a.m.
Staring Place：Changsha Helong Sports Center.
Activities：Full marathon，half marathon and a fun run.
Price&Age：180 yuan per person for full marathon（over 20 years old），150 yuan for half marathon（over 16 years old），60 yuan for a fun run（over 12 years old）.
The total number of runners will reach 24，000 with 8，000 for the full marathon，12，000 for the half marathon and 4，000 for the fun run.
You can sign up by visiting the website：http：//marathonchangsha.jye.ai or on the Wechat Mini Program "Changsha Marathon".
For more information：0731～85860311.
A．On October 13th，2021.
B．On November 13th，2021.
C．On December 13th，2021.
（2）According to the poster，which one is TRUE？
A．There are many running events during the COVID-19.
B．Molly，a 14-year-old student，can take part in the fun run race.
C．There will be 24，000 runners for the full marathon in the event.
（3）The poster above may be found.
A．in a newspaper
B．in a report
C．in a novel發(fā)布：2024/12/24 11:30:5組卷：6引用：2難度：0.6 -
2．Lost
I lost my school ID card.I can't find it everywhere.If you see it.Please call me at 238-8736.Thanks very much.
Eric
Art Festival
An art festival is on December 21st，this Thursday.Students can see nice pictures，play interesting games and watch relaxing movies.Come with your classmates and have great fun at our festival!
Book Sale
Our school has a book sale this Friday afternoon，the day after the art festival.It's at 3：30 p.m.jye.ai the school library.If you like books，you can come and buy some useful ones.You can also sell your books at that time.
Found
I found a pair of sports shoes in Classroom 4 B.Who lost it？If it's yours，call Mr.Brown at 528-9236.You can also go to the teacher's office to find me and get your shoes.
Mr.Brown
（1）If you find Eric's school ID card，you can.
A．e-mail him
B．go to the school library
C．go to his classroom
D．call him
（2）The book sale is on.
A．December 21st
B．December 20th
C．December 22nd
D．December 23rd
（3）What does Mr.Brown do most probably？
A．A student.
B．A movie star.
C．A teacher.
D．A sports star.
（4）What can we know from the passage？
A．Mr.Brown found Eric's ID card.
B．The sports shoes are in the teacher's office now.
C．Mr.Brown's phone number is 238-8736.
D．The art festival is on this Friday.
（5）Where can we see the passage？
A．On a school notice board（公告欄）.
B．In a big book store.
C．At a movie festival.
D．In a nice clothes store.發(fā)布：2024/12/19 22:0:1組卷：11引用：4難度：0.9 -
3．
（1）How many areas can you play in the Universal Beijing Resort？Universal Beijing Resort（度假區(qū)） 
This is a fascinating theme park with the best universal rides，shows and attractions from around the world.
You can play in these areas：
The Magic World of Harry Potter，Transformers，Kung Fu Panda Land，Hollywood，Water world，Minion Land（小黃人）and Jurassic World（侏羅紀(jì)世界）.
Its one-day ticket will follow a four-tiered pricing（四級(jí)票價(jià)）way：
? Low Season tickets 418 RMB：weekdays in Spring，F(xiàn)all and Winter；
? Mid-Season tickets 528 RMB：weekends in Spring，F(xiàn)all and Winter；
? High Season tickets 638 RMB：Opening Month，some holidays；
? Special Season tickets 748 RMB：May Day，National Day，Spring Festival and Summer Holiday.
? Opening time：9：00 a.m-21：00 p.m.
Your amazing journey starts here!
A．Six.
B．Seven.
C．Eight.
（2）If Cindy wants to go to the resort during the Spring Festival with her parents，she should pay.
A．748 RMB
B．1，496 RMB
C．2，244 RMB發(fā)布：2024/12/24 11:30:5組卷：4引用：2難度：0.5
把好題分享給你的好友吧~~