32． As the saying goes， "Up above there is heaven；down below there are Suzhou and Hangzhou."Suzhou in East China's Jiangsu Province was ranked first in the "2022 Consumer Satisfaction Evaluation Report for 100 Cities "，（1）
（follow） by Qingdao，Hangzhou，Yantai，Nanjing，F(xiàn)oshan，Wuxi，Xiamen，Beijing and Yichang.The China Consumers Association reported that on March 14.It is the second time in a row that Suzhou（2）
（top） the ranking.
Produced（3）
（annual） by the China Consumers Association since 2017，the report，（4）
measures consumer satisfaction levels based on feedback from consumers，（5）
（take） into account consumer supply，consumer environment，and consumer rights protection.
The Suzhou government has attached great（6）
（important） to the improvement of consumer satisfaction levels.In April 2020，the Suzhou government launched the（7）
（nation） first off line unconditional return service.In 2021，Suzhou introduced the first municipal specification for offline unconditional return service with the purpose of（8）
（satisfy）more customers' needs.
On Oct.28，2022，the 100，000th store committed to unconditional return service（9）
（establish） in Kunshan，Suzhou.
According to local（10）
（authority），the city will continue to strengthen the foundations of consumer rights protection and explore new models and paths for the construction of a"Suzhou-style"consumer environment.
